reactivation of messages

my messages are temporarily disabled.

how can i activate i also submit so many support request but it can not worked 

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nineteen27
Community Maker

Re: reactivation of messages

you just have to wait.

they may or may not ever let you message people again.

nobody in the forum can help you.

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Re: reactivation of messages

@ExpressionsArtfulPK: If you are getting the "Bummer, your messages have been temporarily disabled" advisory, and not to discount the fact that your messaging may have been disabled in error, generally it is because the system has detected that your account has been sending unsolicited non-transactional messages.

However there have also been reports of this action apparently being taken against shops with intellectual property violations. You need to include YOUR licensing information for all of the trademarked and copyrighted names and images in your shop in your listing, otherwise buyers (and Etsy) may conclude they are counterfeits. Including the licensing information will show that you are not selling those items illegally.

There does not appear to be a published time for how long messaging is muted and based on posts in this forum it can vary.

Again based on other posts, Etsy does not seem to view support requests based on suspected user violations as a priority.

You should also take the time to complete your shop (location, about, policies, etc).

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