GardandCo
Inspiration Seeker

"Your shop needs to be active to start Etsy Ads"

Hello. I put my store on vacation mode for a while. Then I turned off the vacation mode. Etsy Ads. When I come to the page;

"Your shop needs to be active to start Etsy Ads
Looks like your shop is on vacation mode or inactive right now. When your shop is active again, you can start advertising right away.

I am getting a warning like this. My listings are fine and shoppable. So it actually looks like it's active.

What do you think is the reason and solution for this?

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NanaLetha
Community Maker

Re: "Your shop needs to be active to start Etsy Ads"

Wait a day or two.

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Re: "Your shop needs to be active to start Etsy Ads"

It can take 24 hours for the Etsy ads to be recognized as active after a vacation.  Just wait 24 hours.

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GardandCo
Inspiration Seeker

Re: "Your shop needs to be active to start Etsy Ads"

Thanks for your answers, but it's been like this for 3-4 days.

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SunnytyDE
Community Maker

Betreff: "Your shop needs to be active to start Etsy Ads"

It looks like your store is not indexed. You can check yourself by going into your store and type in any word that is in you titles. I tried with ‘bifold’ and nothing came up. 
Only Etsy can fix this. You have to contact support. 

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GardandCo
Inspiration Seeker

Re: "Your shop needs to be active to start Etsy Ads"

Thank you for your support. I submitted a support application on Etsy. Let's see how it turns out.

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AestheticArtfex
Inspiration Seeker

Re: "Your shop needs to be active to start Etsy Ads"

I have the same problem can you help me fix it

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Re: "Your shop needs to be active to start Etsy Ads"

@AestheticArtfex   Your shop is not indexed.  If you just started it can take 24 to 48 hours.  If longer than that contact Etsy to say your shop needs to be indexed.

Also finish your shop.  About page and shop policies are needed.  

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