"We could not verify the company information you provided during onboarding. Please review your info

[FinallyCraft]

Hi to the community!

I'm completely new to ETSY and pretty desperate now.

I am trying to set up my shop and have entered all my company data and I always get the same message:
"We could not verify the company information you provided during onboarding. Please review your information carefully,..."

Since I don't know which data is incorrect or missing, I contacted support.
Unfortunately, I only got the reference to the standard FAQs there - not very helpful.

It is also repeatedly pointed out that I can upload an excerpt from the commercial register ... Unfortunately I did not find an option for this upload in the complete customer area.

I'm afraid that the problems also arise from the fact that my shop is located in AUSTRIA - and obviously there aren't that many shops there.
Now that I've contacted support 3 times and haven't received any meaningful help,

So ... I'm now turning to the community with hope
... maybe there are Austrian shop operators who had similar problems and found a solution :-))

[CraftyCornishMaids]

does everything match exactly, so the name on the bank account, matches the name on the legal info page

it has to be exact

[BagmakerSupply]

@FinallyCraft  : "I've contacted support 3 times" DO NOT open a new issue or contact Etsy multiple times about the same issue (doing so closes the one you already opened and puts the new one on the bottom of the pile). Every eMail from Etsy support will have a link something like "I Still Need Help". Click on that link (or actually reply stating that you still need help) to keep the report alive. You may have to do this innumerable times, but once on each Etsy reply before anything is done but do not give up.