"Something went wrong. Please try again" when changing return policy

Hello,

 

I'm trying to change my return policy from no returns to accept returns but I'm getting the error "Something went wrong.  Please try again.".  I've tried a few times.  I'm trying to change it from my desktop Google Chrome browser.  I've closed and reopened it but still no luck.  Any ideas?

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NanaLetha
Community Maker

Re: "Something went wrong. Please try again" when changing return policy

Try a different browser.

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Re: "Something went wrong. Please try again" when changing return policy

If another browser doesn't work might be worth contacting Etsy support to see if they can assist

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AntiqueARTGarden
Conversation Maker

Re: "Something went wrong. Please try again" when changing return policy

I can't change any shipping on my items with this issue for the last few weeks. I try to x out of the message at the top and occasionally I can change some things but not the shipping. Very irritating!

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SkyHighGallery
Inspiration Seeker

Re: "Something went wrong. Please try again" when changing return policy

Switch browsers. Then fiddle around with the number of days customers can return your item. Go from the number of days you were trying to set it at to a different number of days. Then go from that to the original number of days you wanted it at. Worked for me. 

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