WordsofWitCafe
Inspiration Seeker

"Note to seller" section - How do I get notified?

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Hello,

In the "Note to seller" section in the cart section, is there a way to get notified in Messages? I see an order and then "happen" to see a note from a buyer. I want be notified ASAP so I can get back to them. 

 

How can I be notified? 

Thank you! 

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Re: "Note to seller" section - How do I get notified?

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There's a workaround for this if you like to work out of your email. If you receive email notifications for your orders and you're using gmail or an email service with filters, you can add a filter that looks for the text "Note from buyer" and have it apply a special label (or whatever you want it do).

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NanaLetha
Inspiration Maker

Re: "Note to seller" section - How do I get notified?

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No way to get notified. It's not a message. You just have to watch for them.

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Re: "Note to seller" section - How do I get notified?

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You can't be notified.
What you can do is get into the habit of looking at the order on your shop manager whenever you see one come in -- just to check if there are any notes.

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cutebutton
Conversation Maker

Re: "Note to seller" section - How do I get notified?

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There is no way to be notified unfortunately.  A lot of time (and I find this annoying) people put important info in the note that I need to see instead of actually contacting me first.

I get a lot of note to seller that the item is needed in an impossible amount of time and I have to cancel.  I could have just told them not to order if they had actually sent a message HAHAHA.

What I do is when I get notified of an order I just look at as soon as I know I have an order to see if there is a note and that way I see it fairly quickly.

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Re: "Note to seller" section - How do I get notified?

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There's a workaround for this if you like to work out of your email. If you receive email notifications for your orders and you're using gmail or an email service with filters, you can add a filter that looks for the text "Note from buyer" and have it apply a special label (or whatever you want it do).

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Re: "Note to seller" section - How do I get notified?

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that's the problem, although subscribed since 2014, for the past 3 weeks I don't get any notifications of sales, or messages and now I don't even get a copy of shipping notifications which make me wonder if my buyers get notified at all........

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WordsofWitCafe
Inspiration Seeker

Re: "Note to seller" section - How do I get notified?

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Great workaround - thank you! 

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