I am also having trouble uploading and editing photos. I have contacted etsy support many times. Also I cannot get a response with the chat. I am ready to close up shop. I do not like having my time wasted. Too much trouble!
Make sure you using a browser and not the app
I only started having this problem. It takes a long time to upload a photo. When I try to edit I get the red box . When I try to contact support I get no response. i am ready to quit Etsy. I am using a computer with safari. I am not much of a tech fan and don't understand all that stuff. thanks for the advice anyway
I am using a browser
Can you be more specific about the problem. Uploading and editing photos covers a lot.
Are you using the phone app or a computer?
Have you tried editing your photos with a photo editor prior to uploading them to Etsy? There are lots of free photo editors available.
Raw photos can be huge and a lot to do via an app ... might be easier to edit before uploading.
Try resetting your modem