permanently Suspended

Dear Respected,

    Hope you are doing well, i faced an issue on etsy account, as suddenly Etsy sent to me mail contain that my account is permanently suspended, and after i filed appeal, they sent to me that account still permanently suspended and no way to reactivate again, i want solution to reopen it again, your support is highly appreciated

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Re: permanently Suspended

Your shop doesn't appear to be permanently suspended.  The shop announcement is typical of the one Etsy uses when the seller needs to supply some kind of ID or financial information.  Also, clicking on your seller avatar brings up your account page.  If you were permanently suspended, the Announcement would say you were ''currently not selling'' and clicking your avatar would've shown up as an ''uh oh'' page.

Are you sure Etsy didn't previously ask for ID or something else and you overlooked it?

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OneEyeCatStudio
Conversation Maker

Re: permanently Suspended

 

Did they say why? Unfortunately we cannot override Etsy. If Etsy says that they are done with you then they are done.

You appealed here?

Etsy Appeals Center

 

 

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NanaLetha
Inspiration Maker

Re: permanently Suspended

Your shop is not suspended. Check email 

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nineteen27
Community Maker

Re: permanently Suspended

i have seen 2 other shops put into vacation mode.

and the etsy email said... they would be permanently suspended in 28 days.

they appealed.

and were denied.

did etsy say anything like that in the email to you?

also... is that you in the video.

it gave me a little anxiety watching... it looks dangerous.

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Amaradorn
Community Maker

Re: permanently Suspended

@OrnamentaHandmade as mentioned by @TheVintagePineapple - your shop is not suspended but has been placed on forced vacation. This usually happens when Etsy needs you to verify your ID or tax details. Perhaps it was suspended at first, but it doesn't appear to be now. Check your shop manager dashboard to see if there is a notification which tells you what to do next.

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Re: permanently Suspended

Could it have something to do with the country you're located in and Etsy Payments?  Egypt is not on the list of countries that can accept Etsy payments and your shop currently has Paypal as your only payment option.  

Countries Eligible for Etsy Payments – Etsy Help

Egypt is not mentioned anywhere on that page, i.e., doesn't say something like sellers located in Egypt need to sign up for a Payoneer Payment Account or some other method. 

 

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