SaharKechRugs
Inspiration Seeker

orders

hey i have a question please ì, This is the second time that I have had this rare situation where an order appeared on my Dashboard, but it didn't show up under 'Orders', and I didn't get a notification from the seller app or by email

Labels (3)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: orders

There are lots of scams about.  Check your payment account to see if there are any funds there. 

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: orders

Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.