order tracking time messed up

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Hi!

I have a weird issue that when tracking my orders on etsy the timings seem to be all wrong, as in a few hours in the future. 

any ideas on how to fix?

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Re: order tracking time messed up

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Where you are In London, I think you are 5 hours ahead of Etsy (New York) time?

When you look at the scan history on Etsy you will probably find that each event is registered with a date/time 5 hours into the future, compared to what your shipping carrier displays.

It has been this way for years. I have reported it several times but with no luck.

Here in eastern Australia the scan events are being reported on Etsy 14 hours into the future!

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Re: order tracking time messed up

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@vanillaastudio: Do you mean what you see when you look at the 'Shipped' section of the actual order? Then it is probably a time zone issue.

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Re: order tracking time messed up

Jump to solution

Where you are In London, I think you are 5 hours ahead of Etsy (New York) time?

When you look at the scan history on Etsy you will probably find that each event is registered with a date/time 5 hours into the future, compared to what your shipping carrier displays.

It has been this way for years. I have reported it several times but with no luck.

Here in eastern Australia the scan events are being reported on Etsy 14 hours into the future!

Translate to English There was a problem fetching the translation.
1 Like
Reply
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