nowhere to enter verification code for new bank account

Hey all, I need to remove an old bank account and replace it with a new one. I already added my new information and received the 1 cent deposit in my new bank account, but when I click on the email link etsy sent me to "enter verification code", it takes me to my finances page where my old bank is still entered, and there is nowhere to enter the code. When I click "edit" by my old information, it takes me through the entire process over again. I don't want to keep entering new bank account number over and over again, and risk getting my account suspended. Anyone else go through this? I sent a message to support but no reply so far.

Thank you all!

Translate to English There was a problem fetching the translation.
0 Likes
5 Replies
DesertChains
Conversation Maker

Re: nowhere to enter verification code for new bank account

Generally, you can enter the code 2 or 3 days after you receive the deposit.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: nowhere to enter verification code for new bank account

They sent me the code on the 15th, so I’m not sure why it’s still not working. Thanks though!

Translate to English There was a problem fetching the translation.
0 Likes

Re: nowhere to enter verification code for new bank account

If all else fails, ask Etsy to remove your bank account from your Etsy account. That's what they did for me ... I think that was 2 years ago. Then I entered the SAME bank account again and that verified it! 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: nowhere to enter verification code for new bank account

Weird!! Mine is going from one bank account to a new one, I wonder if it will still work the same. My worry is that I am closing out my old bank account, so it won’t even exist anymore. But I will try following up as you suggested! Thanks!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: nowhere to enter verification code for new bank account

It usually takes 48hrs for the boxes to appear for you to enter the amount.  Not sure why it is taking longer.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.