artworkDHK
Inspiration Seeker

no reason but suspended

Hi All - I have an account I haven't used in years - I used to sell my jewelry and then an idea I had about selling band-aid type of products that were made of cloth and prints.  Now I have changed my account to sell my oil paintings and it won't let me post my item - it says my account is suspended.  It says that in order to reinstate my account I have to pay my balance but I have zero balance.  I do not have any additional shops as far as I know.  I connected etsy with my bank and everything but cannot figure out how to get my account reinstated.  So frustrating not to have an actual customer service person to help!

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UppNorthEh
Community Maker

Re: no reason but suspended

it looks like you need to add etsy payments.

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LandKbeads
Conversation Maker

Re: no reason but suspended

Where are you located? Your shop isn't properly set up. You need to at least add Policies and check your Payment Account.

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NanaLetha
Inspiration Maker

Re: no reason but suspended

You most likely need to sign up for Etsy Payments.

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