can someone please help, Ive set up an etsy shop and for some reason no one can find my shop and neither can i when i search for the name
add your location
default searches sometimes limit your own country
https://help.etsy.com/hc/en-gb/articles/360000344268-How-to-Add-Your-Shop-s-Location?segment=selling
....
you need to have a 30 day return policuy, a GDPR policy, a right to withdraw pollicy - you can copy mine and change the relevant bits if you like
and on your main shop page, edit, scroll down, and at the bottom, add sellers details - your address and e-mail address, and tick the trader box
These are legal requirements selling from the UK, and also give a boost in search
When you are set up the way you think works for you, it might be worth requesting a shop critique, in that section, regarding what works best here for shop setup and search results
@greensphotography You shop is indexed * and I was able to find your shop in search!
* searching within your shop for a keyword you have in a listing turns up results - if your shop were unindexed, the shop search would show no results.
If you want to be found in search, you'll need to have tags and better titles for your items. Your shopfront is incomplete altogether.
https://www.etsy.com/seller-handbook/article/the-beginners-guide-to-google-seo/220104494989
https://www.etsy.com/seller-handbook/article/38130386460?ref=handbook
you'll need more than 2 listings to be seen in the sea of photos on etsy.
You have listings with different images, you might want to create separate listings for each image to fill your shop.
Your description: "send me a message of what photo you would like after purchase and choice of mount"
No buyer has time for this... they want to see, know what it is, and hit the buy button and move on. If there is too much left up in the air, they will just move on to a more professionally complete shop.
Add an About section, shop location, shop tagline, announcement, & profile & shop policies.
I thought you only had 2 items so I started to leave. The more listings you have the better chance you have of getting found. I would list each photo as a separate listing, price wise it comes out the same. You either pay all the listing fees to begin with or you pay each time one sells. Right now you haven’t paid to list all of them but when 1 sells you get charged to relist it again.