my shop is on pause because of verification

[HeidisFeelGoodFoods]

My shop was verified and I got an email  on September 15 that the pause is lifted, however my shop is still on Vacation mood , I got already 2 other emails from support they want to help, but nothing happened, its still on vacation , what can I do ?

Heidisfeelgoodfoods

info@heidisfoods.com

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.