more login problems

For almost a year now I have to login to my shops twice to get in. I never get in on the first attempt. Today its new additional fun! After the first login attempt I get the CAPTCHA and after multiple screens of picking squares then I get an error has occurred message and then I have to hit refresh to open the shop!!! GOOD TIMES!

Are customers having these problems trying to log in? Would they go through what I have to go through to get in? I doubt it.

I am using edge, but chrome is doing it as well. I cleared the cache and that does not help either. 

Anyone else having this situation?

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ChillwolfArt
Conversation Maker

Re: more login problems

I haven't had the Captcha in a while (knock on wood), using the same desktop computer, Chrome. However, when I did get it, it's a pain you know where.  Repeatedly going thru pictures.  What I do get every time I Log In, is the Red Error Banner.  When this happens, I do CTRL F5.

 

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FeltWithAHeart
Conversation Maker

Re: more login problems

I've just started getting the same thing too. Check all the pics with hydrants, with motorcycles, blah blah blah. Then sometimes it still says there was an error, so try again. Once in a while if I just refresh the page, it opens, but sometimes I have to start all over. I thought we were all done with this a while back!!!

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SugarTaffySoap
Conversation Maker

Re: more login problems

@PamsRhinestones  You can google it and find out how to disable it. 

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Re: more login problems

what do you google?

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Jewels2at
Community Maker

Re: more login problems

I set up for the two step verification.  Got the email confirming it.  I only get the two steps once about every two weeks. 

What is so interesting about the CAPTCHA is that sometimes the pics are so small you cannot tell what they are...it you make it larger it gets to blurry to see what it is. 

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Re: more login problems

Some of the ones I am getting are so dark that you can't make out anything - much less a motorcycle or a bus!

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UppNorthCo
Community Maker

Re: more login problems

Don't log out.  My fear is etsy would close my shop for "suspicious activity" and I could never get it open again.

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Re: more login problems

I have the same problem.  I have two Etsy shops and each time I try to go from one to the other, I never get in first time.  Also, the Captcha security thing has just started to happen and every time I try to change shops, I have to go through endless Captcha crap in order to get in.  What is going on?  It would be much more simple if Etsy provided us with a toggle to swtch between shops.

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Re: more login problems

@BoudoirPrive; If you use a different browser for each store then you do not need to keep logging out and in, plus you reduce the possibility of "cookie clash" errors.

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Re: more login problems

@BagmakerSupply 

Many thanks for the tip, but I feel we shouldn't have to use a workaround.  There should be a simple toggle that Etsy could quite easily provide.

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Re: more login problems

Last week I got trapped in a Captcha 'Groundhog Day'.  After clicking about 50 or more bicycles, traffic lights, fire hydrants etc, I was so angry I just shut down the Etsy windows I had open and then opened them again - no more Captcha - until the next time in a week or so!

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Re: more login problems

@LeLightFantastique 

I know the feeling.  I was getting pretty hacked off with it myself, but it seems to have temporarily stopped for now.

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Re: more login problems

It's back again with a vengeance.  Why has this suddenly started?  It's extremely annoying.

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