missing listings after vacation

[#1]

Anyone have a suggestion?
I put my shop on vacation for about 5 days
 When activating my shop upon return, about 500+ listing are gone... not expired....GONE!
 Before vacation I had around 1200 listings. I re opened with 500. Something is wrong.
 I have entered chat for help... lol told at first to relist them.... hmm no, plus at this time I don't know which are gone. 
 I was told they are escalating this last week.
 This is now going on 2 weeks. Silence. Silence in Etsy Help Chat/ no longer responding to me.
 I have searched forums for a solution... deactivate / reactivate. Did that, still missing.

** I vow never to put my shop on vacation again. I will lengthen me shipping.

[audreytherese · Accepted solution]

Again, have you tried putting your shop back into vacation mode and back out? This has been a confirmed solution workaround for this glitch for years. I know you're scared you're going to lose more listings, but I honestly think that is your best option. 

Until you're willing to try that, then I guess you would rather keep waiting for Etsy to respond. I wouldn't be surprised if it takes them up to 2 months to get back to you (and there's a very good chance this is exactly what they'll tell you to do). 

[MellowMoonSupply]

audreytherese..... I put shop on vacation for a few hours, re opened.... no luck, didn't work.

[audreytherese]

How long since you took it out of vacation? When it happened to me, the 'missing' listings took about an hour to all trickle back in. 

[audreytherese]

I've been watching your shop the last couple hours. I see the number has not increased, sorry this fix didn't work for you. At least now when you finally get back in touch with Etsy and try troubleshooting you can verify that this has already been attempted and didn't fix it. 

[MellowMoonSupply]

Thank you to all that tried to help.

Update: 1 month
Deactivating and re activating remaining listings didn't work.
Going on vacation and coming back didn't work.
Second call back from Etsy they had me do same thing with vacation mode, didn't work.
Etsy offered to reactivate 4,000+ listings... wait what!!!! I don't have those listings any longer, that goes back a few years? Offer declined.
They chose several listings for me to check.... all listed.

Conclusion:
Move forward.
Figure what's listed, what's missing on my own.
Keep listing.
Never ever put my shop on vacation again, just extend shipping times. 

[audreytherese]

I'm very sorry to hear none of the normal options worked for you, and I'm sorry that even Etsy wasn't able to rectify it (sounds like unless they reactivated everything you ever had?!).

There are many reasons a lot of shops don't ever put their shops on vacation, this just one on that long list. It's really sad that we can't take a break without having so many potential issues.