When I connect to the live agent, it says within 2 to 4 days, the other one used to say 2 to 3 minutes, does anyone have this problem?
No, because I have no need to contact them. Try email instead or post your problem here in the forums.
So sorry but I am LOL! What are you supposed to do--sit and look at the screen for 2-4 days. that is like being on hold on the "telephone tree"!
Yes, please ask your question here. As long as it is not financial someone might be able to help you. Only Etsy can help with finacial problems since we are simply other sellers.
I've never had chat so I can't speak to a time frame.
I suggest email or asking in the forums.