listings remaining active after they have sold

I have just become aware that listings that have sold out are still active. I have had go through and deactivate 30 listings that have suddenly become active again. a customer ordered two listing that were sold out. I also noticed people favouriting items that have sold but are now active once again. Has anyone else experienced this?

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ChillwolfArt
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Re: listings remaining active after they have sold

Hi, I've seen others mention that their listings were on Automatic Renewal, so once they Sold they would automatically be Active again. It seems like Automatic Renewal was the default. You have to go into your Listings Page, and make them Manual Renewal.

Hope this helps.

ETA: I just went in and did my own. Select the boxes next to items > Change renewal options > Edit renewal options > Select Manual.
Some people check these on a monthly basis, just in case it defaults to Automatic Renewal.

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Re: listings remaining active after they have sold

If you had Q1 it makes no difference if it is auto or manual. 

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ChillwolfArt
Conversation Maker

Re: listings remaining active after they have sold

@hopeandjoystudios I always forget that, Thank You.

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Re: listings remaining active after they have sold

Thank you, I see that would make sense, however I don't use automatic renewal so I guess it must be some other glitch.

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ChillwolfArt
Conversation Maker

Re: listings remaining active after they have sold

You don't use Automatic Renewal, but from what others have said, Etsy uses it as the default. So for that reason, they go in and "re-set" their listings, making sure they are all on Manual. Because they can change of their own accord.

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