I have just become aware that listings that have sold out are still active. I have had go through and deactivate 30 listings that have suddenly become active again. a customer ordered two listing that were sold out. I also noticed people favouriting items that have sold but are now active once again. Has anyone else experienced this?
Hi, I've seen others mention that their listings were on Automatic Renewal, so once they Sold they would automatically be Active again. It seems like Automatic Renewal was the default. You have to go into your Listings Page, and make them Manual Renewal.
Hope this helps.
ETA: I just went in and did my own. Select the boxes next to items > Change renewal options > Edit renewal options > Select Manual.
Some people check these on a monthly basis, just in case it defaults to Automatic Renewal.
If you had Q1 it makes no difference if it is auto or manual.
@hopeandjoystudios I always forget that, Thank You.
Thank you, I see that would make sense, however I don't use automatic renewal so I guess it must be some other glitch.
You don't use Automatic Renewal, but from what others have said, Etsy uses it as the default. So for that reason, they go in and "re-set" their listings, making sure they are all on Manual. Because they can change of their own accord.