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Garythecarpenter
Post Crafter

item measurements differ from listing, to customer purchase

by
Post Crafter
‎03-05-2023 08:59 AM

My mini squirrel feeder measurements change when a customer purchases, so I must refund the shipping.

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BagmakerSupply
Community Maker

Re: item measurements differ from listing, to customer purchase

by
Community Maker
‎03-05-2023 09:16 AM

@Garythecarpenter: Do you mean the PACKAGE measurements? Are you using calculated shipping? If yes, Etsy tries to pack your item(s) in the smallest box you have said is available.

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Garythecarpenter
Post Crafter

Re: item measurements differ from listing, to customer purchase

by
Post Crafter
‎03-12-2023 08:28 AM

If that were only true, I wouldn't have to refund monies for that item.

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