@KrisByClaudia open a ticket to Etsy or write them via chat https://www.etsy.com/help?ref=seller-platform-mcnav. Meanwhile check your emails and try to understand if you received some communications.
Maybe it is an error, but i read so much of these cases happen so it is better ask Etsy. Keep patience because etsy has their own time. Don't open more than one ticket per time because otherwise they will answer slower.
I'm so sad to what happened to you. Be strong and be patient.
