There are people that expressed interest in my shop and now it's on vacation mode after the first sale. I tried emailing them 3 times, calling them but the phone call got shut off and I wasn't able to find it since. Got a call from some sketchy place pretending to be Etsy and I am beyond frustrated because I am getting no answers. What the heck am I supposed to do?
Apparently a new shop's first sale triggers an Etsy request to verify ID and/or financial information. Check for an email (and check in spam too).
From what I have read: if you find no email, open ONE ticket and wait for Etsy. Reply only to that ticket as subsequent tickets will cause Etsy to drop your request for assistance.
Check your email. They probably asked for a copy of your ID.
Apparently a new shop's first sale triggers an Etsy request to verify ID and/or financial information. Check for an email (and check in spam too).
From what I have read: if you find no email, open ONE ticket and wait for Etsy. Reply only to that ticket as subsequent tickets will cause Etsy to drop your request for assistance.