ThatsCoolTech
Inspiration Seeker

false overdue shipping

your system needs to be fixed. It has stated I have 1 ship today/overdue item for the last 4 months. I do not have ANY missed, not completed, overdue or other issues. The issue IS your website as I do not have the error on my phone app and no its not a cache/history or other browser setting on my end

Translate to English There was a problem fetching the translation.
0 Likes
2 Replies
ZenCatPottery
Conversation Maker

Re: false overdue shipping

@ThatsCoolTech 
This is a seller forum for sellers to get help from other sellers.  Etsy rarely reads anything here.  If you want to talk to Etsy you need to contact Etsy support.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: false overdue shipping

@ThatsCoolTech: "your system needs to be fixed." Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).

 

Have the applicable CSV files on your Star Seller page been showing this order as shipped late during each of the past four months?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.