TRIPLEHGEMS
Inspiration Seeker

escalated the issue about the star seller badge but not getting any proper response

 
Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies
UppNorthEh
Community Maker

Re: escalated the issue about the star seller badge but not getting any proper response

and you won't get any response at all.  no point waiting.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: escalated the issue about the star seller badge but not getting any proper response

Without context, no one can advise you or relate their similar experience. However, the article in the Help Center about SSB expressly states that anything pertaining to the badge will not be adjusted. You are wasting your time pursuing this.

SSB is not a big deal and unless your badges have been removed permanently, you have an opportunity to gain them back with improved management of your shop.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: escalated the issue about the star seller badge but not getting any proper response

@VintageRescueSquad I had an error in my Star Seller tracking info in the past and I contacted Etsy Support about it. They can't fix it right away, but they can send it on to another team who can. The errors were corrected. 

Translate to English There was a problem fetching the translation.
0 Likes
Amaradorn
Community Maker

Re: escalated the issue about the star seller badge but not getting any proper response

Star Seller is reviewed and awarded on the 1st of each month.

If you are sending all your orders with valid tracking, perhaps you will get it on July 1st.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: escalated the issue about the star seller badge but not getting any proper response

you have to ship on time  with tracking, with a tracking number that is valid for the shipper you choose in the dropdown, and enter the number by the dispatch date.

If you download the csv, you will see what ones etsy thinks are the problem, and why

for the badges showing now, you have to click on PREVIOUS review period

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.