the last 3 items i listed, listed double. I had to deactivate one of them each, since they are 100% unique and cant be multiple listings. I assume i got charged for listing them as well, what is going on here??
Its strange tho, i listed yesterday, and 2 of them did it then. Just logging into my shop, and bam, one of them is doubled again. Glad i didnt have anyone purchase both.
Finances>Payment Account>Recent Activities (it's at the bottom of the page)
You can see how many listings you were charged for in your recent activities.
where is this at? I dont see anything
Finances>Payment Account>Recent Activities (it's at the bottom of the page)
Dang, so yes i was charged for double listings. What do i do about it?
I don't know, I've never been double charged. Since you normally have to click the 'I agree to pay $.20' when listing, I don't know if support will do anything. You can always reach out to them. But it depends on how much time you want to spend dealing with it. I would rather take the small loss than try to spend time explaining what happened to support to see if they'll compensate you.
Or if you have anything else you'll be listing soon you can edit the information and photos in the duplicates to be for a different listing instead of creating a brand new one and paying a new listing fee. That's what I would do, but I always have a long list of items I can add to my shop, it's different if you don't have any more to add.
Unless a bunch of people come forward saying the same thing recently happened to them it's fairly pointless to contact them about it being a technical issue. They'll just tell you to post it here (which you've already done) and if it seems to be affecting a large number of sellers then they'll look into it. If it's not, then they won't spend any time investigating it.
Was this ever figured out? The double listing ? Etsy has done it on so many of my items some up to 5 times!