double listings

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the last 3 items i listed, listed double. I had to deactivate one of them each, since they are 100% unique and cant be multiple listings. I assume i got charged for listing them as well, what is going on here??

 

Its strange tho, i listed yesterday, and 2 of them did it then. Just logging into my shop, and bam, one of them is doubled again. Glad i didnt have anyone purchase both.

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Re: double listings

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Finances>Payment Account>Recent Activities (it's at the bottom of the page)

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ModKenneth
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Re: double listings

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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9 Replies

Re: double listings

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You can see how many listings you were charged for in your recent activities. 

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Re: double listings

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where is this at? I dont see anything

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Re: double listings

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Finances>Payment Account>Recent Activities (it's at the bottom of the page)

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Re: double listings

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Dang, so yes i was charged for double listings. What do i do about it?

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Re: double listings

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I don't know, I've never been double charged. Since you normally have to click the 'I agree to pay $.20' when listing, I don't know if support will do anything. You can always reach out to them. But it depends on how much time you want to spend dealing with it. I would rather take the small loss than try to spend time explaining what happened to support to see if they'll compensate you. 

Or if you have anything else you'll be listing soon you can edit the information and photos in the duplicates to be for a different listing instead of creating a brand new one and paying a new listing fee. That's what I would do, but I always have a long list of items I can add to my shop, it's different if you don't have any more to add. 

Unless a bunch of people come forward saying the same thing recently happened to them it's fairly pointless to contact them about it being a technical issue. They'll just tell you to post it here (which you've already done) and if it seems to be affecting a large number of sellers then they'll look into it. If it's not, then they won't spend any time investigating it. 

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Re: double listings

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Was this ever figured out? The double listing ? Etsy has done it on so many of my items some up to 5 times! 

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CosyWriterStudio
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Re: double listings

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The same thing just happened to me

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SwirlingOrange11
Conversation Maker

Re: double listings

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When you do a listing, do you fill out the number available?  I get stopped if I don't fill out that box.  Maybe clear you computer cache too, and log in anew, that may help, but  don't know for sure.

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ModKenneth
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Community Specialist

Re: double listings

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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