dashboard and shop website windows

Jump to solution

I'm experiencing glitches on Etsy today on the dashboard and shop website pages. The left hand column is appearing correctly, but the main window is a jumble of icons and huge pictures. Anyone else having trouble? The forums sage is fine. I'm on a Mac running Safari. This is on the desktop version, not the App, although I selected the App as a label as nothing else was appropriate. 

Labels (1)
Translate to English There was a problem fetching the translation.
1 Like
1 Solution

Accepted Solutions

Re: dashboard and shop website windows

Jump to solution
2 Likes
Reply
Loading...
8 Replies
NanaLetha
Community Maker

Re: dashboard and shop website windows

Jump to solution

Using my iMac with safari and everything looks fine 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: dashboard and shop website windows

Jump to solution

I'm also having the same issue. Safari is completely all over the place and I can't access anything on the dashboard other than the edit profile tab. The shop page is also all mixed up with different sizes and layouts. 

I tried to access it on chrome and it is having an issue signing on in the first place. 

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: dashboard and shop website windows

Jump to solution

Same for me - signing on to Chrome is a problem (I hate Chrome with a passion ...). 

Translate to English There was a problem fetching the translation.
0 Likes
Amaradorn
Community Maker

Re: dashboard and shop website windows

Jump to solution

Things to try:

  1. I assume you have tried refreshing the page
  2. Close the browser and then go back in
  3. Check you don't have the page zoomed in or scaled up
  4. Try a different browser
  5. Check you don't have any 3rd party extensions which might be interfering (you can usually disable them one at a time to check which one it is)
  6. Go make a cup of tea and try again in half an hour
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: dashboard and shop website windows

Jump to solution

Thank you - looks like third party extension was the issue! Not sure where it came from ...!! 

Translate to English There was a problem fetching the translation.
0 Likes

Re: dashboard and shop website windows

Jump to solution
Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: dashboard and shop website windows

Jump to solution

I just tried this and it worked for me! Thanks so much!

Translate to English There was a problem fetching the translation.
1 Like

Re: dashboard and shop website windows

Jump to solution

THANK YOU! It worked!!! 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.