customer want my email adress

[Former_Member]

Customer says he need my email adress for buying my product. What shoul i do?

[CryzalisDesigns]

It is a scam, put it in the spam folder so that Etsy can remove the user

Anyone asking for your email in Etsy messenger is trying to scam you even if they have a Etsy username or Etsy logo, it is NOT from Etsy!

[VintageRescueSquad]

This is a SCAM going around! Do not respond. Instead mark it as spam.

Buyers do not need your email. All ordering and payment processing happens behind the scenes and is seamless.

Once you give your email address, you magically get a fake email asking for your financial information, so they can steal your money.

Be suspicious of any messages like this, even if they say they are etsy support. All REAL messages from etsy will be in the "from etsy" folder of you inbox.

[BagmakerSupply]

@Former_Member: It is a SCAM - you might want to read the excellent post by @bradgoodell  in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Email-Address/td-p/142754172 and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-payment/m-p/142921442#M789846

There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segment=selling

Real messages from Etsy are now going into their own section on your messages page https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selling for an overview how orders work for sellers.

Be sure to mark the message as SPAM so that it does not affect your stats.