coupon at checkout wont work

ive added a coupon code to be able to download my digital product for free, but after adding in the coupon the checkout option dissapears?

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BootifulLabels
Conversation Maker

Re: coupon at checkout wont work

As far as I know, you can't have a coupon that completely cancels out the cost of the purchase.  There needs to be a payment for Etsy to process, and to trigger the buyer's access to the download file.

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NanaLetha
Inspiration Maker

Re: coupon at checkout wont work

You can’t have free listings 

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