can't print off shipping labels

I know that CP was doing maintenance from the 30th of June till 7 am this morning and I have gone back into my etsy to print shipping labels but it is still not working and wanted to know when this issue will be resolved ? 

Labels (1)
Translate to English There was a problem fetching the translation.
2 Likes
15 Replies
NanaLetha
Inspiration Maker

Re: can't print off shipping labels

Check your printer connection 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: can't print off shipping labels

its not a printer problem

Translate to English There was a problem fetching the translation.
2 Likes
TheOldBarnDoor
Conversation Maker

Re: can't print off shipping labels

The post from Etsy on my shop manager says labels are still not available from Canada Post.  Could be things did not go as smoothly as planned.  I even tried CP's site and that was a no go as well

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: can't print off shipping labels

still not working this morning 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: can't print off shipping labels

Acording to a Canada Post Service Alert, the maintenance they were doing is taking longer than expected. The service alert says up and running by 11pm EST today.

Canada Post/Postes Canada – Scheduled Maintenance/Horaire d'interruptions pour entretien

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: can't print off shipping labels

I hope so, I have a few packages to mail. This has taken too long

Translate to English There was a problem fetching the translation.
1 Like

Re: can't print off shipping labels

I hope so..more worried about etsy and their shipping policies 

Translate to English There was a problem fetching the translation.
0 Likes
DaisyThirteen
Inspiration Seeker

Re: can't print off shipping labels

It's still down for me, both Etsy and CP site. 

 

Translate to English There was a problem fetching the translation.
1 Like

Re: can't print off shipping labels

@BuyfromGroovy that page is from 2015. 

Here is the correct page, which has no time mentioned: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/closures-and...

Translate to English There was a problem fetching the translation.
0 Likes
MrsDsHandKnits
Conversation Maker

Re: can't print off shipping labels

@DaisyThirteen >>>same as for eBay sellers>>still unable to purchase/print shipping labels via eBay....

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: can't print off shipping labels

according to the Canada Post Status announcement, services are down until 11 pm EST July 3.

Translate to English There was a problem fetching the translation.
1 Like
UptownYvette
Conversation Maker

Re: can't print off shipping labels

I have a notice in my orders area that Canada Post services are still down until further notice. They don't know precisely when things will be running again. They must be encountering problems or it's simply taking longer than expected because they aren't guaranteeing when.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
TheOldBarnDoor
Conversation Maker

Re: can't print off shipping labels

I gave up waiting and went to the post office (had to arrange a drive there as I don't drive).  They were able to do it for me there so at least my customer's order is on the way.  Guess CP's long planned out and talked about upgrade has a few unanticipated hiccups.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
CafeJewelryCA
Inspiration Seeker

Re: can't print off shipping labels

I just purchased the shipping label directly from Canada Post this morning. I usually ship products that weigh around 100g — on Etsy it costs 8.16 CAD, while through Canada Post it was 9.09 CAD, about one dollar more. Since I needed to ship it this morning, I went ahead and bought the label directly. I hope this information is helpful to you!

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: can't print off shipping labels

CP will update here: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/closures-and... when the outage is over. 

As others have mentioned, the Canada Post website still works. I was able to print 3 labels today with no issues. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.