Okay, so here's the deal. I for some reason had an order I shipped showing as digital and not complete so I contacted etsy, told them the issue, the gowns are marked as physical in my listings and not digital so not an error on my side. I just wanted it marked as shipped and it did have the tracking but just needed to be marked complete and I couldn't do it. The chat tech couldn't help so I requested a phone call. The nice lady said no problem I'll move it to completed for you and then at the end we were abruptly disconnected. I went into my orders to see if that one order had been corrected and now that's the only one still there and all of my open orders are gone. She moved all of my open orders, 64 of them to completed. Since we are custom to order I have open orders going back to 4/26. So instead of taking care of the problem she left the problem order still showing as incomplete and moved all open orders to complete and the phone tech support says they can't help me. I should wait and maybe try to get an email from technical support.......
