Your funds are in a temporary hold until we verify your seller info

[GemsBeads786]

My funds are on temporary hold for no reason. It says it can take up to 48 hours, but I have been getting this message for the last 7 days. I did not get an email from Etsy about any requirement for documents or anything.

[Amaradorn]

Do you have a payment account reserve? Go to your payment account page in the shop manager and it will tell you.

 https://help.etsy.com/hc/en-gb/articles/360058722214-What-is-a-Payment-Account-Reserve?segment=selli...

Also watch out for scam messages. They usually target new shops but I've had a couple. Genuine messages from Etsy will appear in the 'From Etsy' folder.

[GemsBeads786]

Hi, no, it's not payment account reserve, it's an old id with 400+ sales. And no reserve was put ever on this I'd. It says temporary hold on funds, but the problem is that it's more than 7 days now and no response to my ticket as well which was raised on help center.

Regards 

[CryzalisMasksUK]

Verification is automated and is done through 3rd party agencies. Normally this takes minutes as they check with credit agencies or similar. The 48hrs is a standard automated reply, if the verification could not be done, then it has to be done manually by a real person, which as you can imagine with so many sellers on Etsy, it could take time or be overlooked.

Contact Etsy via the help section "contact us", scroll down and click on "still need help" and ask them what they require from you.