When did my shop banner dissappear?

I've been toying with the idea of updating my shop banner.  I was wanting to see my shop front, when logged out...how customers would see it.

But no shop banner when logged out?  In fact, I'm not seeing anyone's shop banners when logged out.

What the heck?  What is anyone else seeing (or not seeing) when logged out?

(Chrome on desktop)

Re: When did my shop banner dissappear?

@DaysofYoreTreasures Shipped an order definitely is not working for my shop. I've had to update my shop announcement twice to get that date to change. 

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Re: When did my shop banner dissappear?

Me too. No banner on Firefox (version 138.0) when not logged in. If logged in I see everyone's banners. Interesting in that it shows on my cell phone no problem (Android).

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Re: When did my shop banner dissappear?

below are my results for your banner, I'm on Mac, desktop. (Also, when incognito for all I see the "last active" info, which I first remember noticing about a week ago)

Chrome: no banner either logged in or incognito
Firefox: banners both logged in and incognito
Safari: yes banner logged in, but no banner incognito

Weirdly, I see my own banner in Chrome & Safari, incognito. I have Etsy plus and am using the carousel option, I don't know if that makes a difference

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Re: When did my shop banner dissappear?

I do not see banners when in Firefox incognito mode. But logged in, I do see them.

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Re: When did my shop banner dissappear?

@PristinityJewelry  Chrome laptop can see your banner and mine logged in

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DesertChains
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Re: When did my shop banner dissappear?

Mine is missing, too. Firefox, not logged in.

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Re: When did my shop banner dissappear?

Etsy is testing various new shop home page layouts, as they told us a week or 2 ago. So your banner is only gone for visitors in the test. 

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DesertChains
Conversation Maker

Re: When did my shop banner dissappear?

@cindylouwho2 

This doesn’t square with the push for shop branding.

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Re: When did my shop banner dissappear?

@DesertChains meh, I haven't had a banner in close to 15 years and I am branded ok. People search for me by name; Google knows what I sell. On Etsy you brand through your photos, for the most part. 

Also, testing can have many goals. For example, if a banner really improves a shop's branding as you think, and that leads to sales, then this test should prove that, right? Some of the testing has already been done with banners in place; maybe they need more data for comparison. And that is just one valid possibility...

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DesertChains
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Re: When did my shop banner dissappear?

@cindylouwho2 

I agree with all of that. I just like my banner.

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Re: When did my shop banner dissappear?

@cindylouwho2 

"...Etsy is testing various new shop home page layouts, as they told us a week or 2 ago...."

But where did they announce this?

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Re: When did my shop banner dissappear?

@PristinityJewelry 

They mentioned it in the recent What's new on Etsy article:
Shop Home layout updates are being tested to make your inventory easier to browse and shop—ultimately helping you make more sales.

 

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Re: When did my shop banner dissappear?

@DaysofYoreTreasures thanks for replying for me! I was busy with dinner LOL

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Re: When did my shop banner dissappear?

Mine is missing, both browsers, as well as some others I checked. I did find one still visible on Firefox. And it's not even Friday !!

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