Hello,
Today I just tried to set up a 10% sale shop wide, but I find faulty price is displaying on main shop page (its showing even higher price after applying the % off)
I have refreshed the page many times, cleared the cache but still the same.
Why is this happening ? How to fix it ?
Please look at my store and tell me if you see the same : https://www.etsy.com/shop/weshadesigns/
Thank you,
It's a display issue relating to VAT.
When you put digital items on sale, etsy shows the Sale Price (VAT included) with VAT added. Making it a higher priced than the crossed out original.
It only happens on shop page and search and not individual listings or cart.
It's a years long display issue, that etsy either can't work out how to fix, or won't fix.
There's nothing you can do.