Verify BOT

[KSDenim]

I receive a message with subject “verify BOT” last night, it looks like a scam. But want to double check on Etsy team or anyone here. Thank you

“Quote message “

We apologize for any inconvenience, but it is necessary to inform you that your store is presently under a temporary suspension. To reinstate your store's ability to accept orders, we kindly request that you complete an additional verification process. To initiate this procedure, please share your email address with us in this chat, and we will promptly send you the verification form. Your cooperation in this matter is highly valued.We apologize for any inconvenience, but it is necessary to inform you that your store is presently under a temporary suspension. To reinstate your store's ability to accept orders, we kindly request that you complete an additional verification process. To initiate this procedure, please share your email address with us in this chat, and we will promptly send you the verification form. Your cooperation in this matter is highly valued.

”end quote”

[TheVintagePineapple]

Your shop is not suspended.  You apparently received a scam message.  Do not respond and just put that message into Spam.

Protect Your Account From Scammers - Welcome to the Etsy Community

Solved: How to Spot a Scam - No a Buyer Doesn't Need Your ... - Welcome to the Etsy Community

[PieceByNumberQuilts]

Scam. Etsy does not speak like that. Some recommended reading:

Real messages from Etsy appear in the "From Etsy" tab on your Messages page https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899 but this is only true when using a browser.  The app does not have this section.

By @bradgoodell  in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...

https://community.etsy.com/t5/Technical-Issues/Nefarious-activity-aimed-at-sellers-quot-The-user-nam...

Official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...

Be sure to mark the message as SPAM so that it does not affect your response stats.  Again, the app does not allow this, only a browser.  

[CraftyCornishMaids]

don't click on links

don't send e-mail

if the message is not also in the "from etsy" folder, it's not from Etsy

mark as spam.

[OmasFabricStash]

When you looked at your shop was it actually suspended? If your shop is still open then that should be one red flag that it’s a scam. 

[Companymarini]

Hola buenas noches yo también ayer recibí un mensaje diciendo que tenga en cuenta que mis derechos de venta están  suspendidas temporalmente y me pidwn que envíen mi correo electro para la verificación ataves de un formulario

[PieceByNumberQuilts]

It’s almost certainly a scam.  Read through the links I posted above.  Real message from Etsy will be in the “From Etsy” section of your Messages box.

[Companymarini]

Muchas gracias  estimada el mensaje me llego en la app de mensaje de etsy  pero al responder yo al mensaje me salia diciendo el destinatario a cerrado la sección pero voy a tener encuentra con los mensajes de estafa que pueden perjudicarme 

[PieceByNumberQuilts]

The app unfortunately does NOT have the “From Etsy” section. You need to look at your messages from a browser to see this folder (which you can still do from your phone when you have doubts).  Also, mark the bad messages as spam (which you can not do in the app) so you don’t have these counting against you for Star Seller.

[Companymarini]

Thank ypu 

[AnitaChowdryArt]

I just received something like this today, from "Verifier bot" with the message:

Sales in your shop are temporarily suspended to complete verification. Please provide your email address in this chat so that we can send you a verification form.

It was not in the 'From Etsy' box, and felt like a scam, so I marked at as Spam, as recommended in Etsy's help article. 

Sounds like a new line of opportunism from scammers - I hope Etsy tracks them down and stops this insidious trend.