2numerous
Conversation Maker

Vanishing Calculated Shipping info -- listings mysteriously switched back to Fixed Shipping

Per Etsy's suggestion...

I have spent the last few months editing listing from fixed to calculated shipping.
This past week I noticed that when I manually renewed a listing, the calculated shipping info disappeared.
Which prompted me to go back through all my active listings, where I noticed the majority of the listing had defaulted or been switched back to  fixed shipping.

All the "Item weight and size" sections were blank
And the "Update custom shipping settings" were back to "I'll enter fixed price 
manually" 

Has this happened to anyone else?

 

 

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Re: Vanishing Calculated Shipping info -- listings mysteriously switched back to Fixed Shipping

Honestly, this sounds as if Etsy had an issue with a server and had to do a backup from a previous date. If that is the case, we are likely to hear from other sellers that were affected. As for me, I have never experienced that type of thing.

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PrimFun
Community Maker

Re: Vanishing Calculated Shipping info -- listings mysteriously switched back to Fixed Shipping

I've not experienced that but I have used calculated for years.  It does sound like there was a server issue that may have needed to be corrected with earlier data.

Major bummer for you.  Wish there was an easy fix. 

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