@ManhattanBox: As has been reported in numerous recent threads in this forum, there is a glitch where some orders "lose" their processing time. There is a November 2022 response ("solution") from an Etsy Admin to this issue at https://community.etsy.com/t5/Technical-Issues/Missed-star-seller-due-to-apparently-missing-processi...
I don't believe that the underlying data has ever been corrected for anyone experiencing this issue.
As to the orders missing tracking, that seems a little more confusing. If you have not yet marked the order as completed, it show as shipped late if it is past the scheduled ship by date.
If you have not yet done so, you need to check the applicable CSV file on your Star Seller page (last review period for January star) to confirm what Etsy thinks is late or otherwise has something wrong with it. In particular make sure that *Had processing time?* = yes, *Ship by* has a date, *Tracking/label date* has a date, and *Shipped on time?* = yes. Remember that Star Seller dates / times are in UTC not your time zone.
"Hi, Thank you for your help." Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).
