NKJewels
Inspiration Seeker

Updated tax info and account is disabled

Hi,

I updated my tax information on etsy and my account is now disabled. All listings have been deactivated. I have been trying to contact etsy to get the issue resolved but I can seem to find a good way to contact them. Chat worked last night but now that is also not working. I cant find a good number to call them on or get someone on the etsy customer service team to call me either.

Any help will be very much appreciated.

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LynnsLittleShop
Conversation Maker

Re: Updated tax info and account is disabled

Here's the call back number from the help section, hope someone can help you,

Submit a request – Etsy Help

 

this one to send an email

Submit a request – Etsy Help

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Natalya1905
Community Maker

Re: Updated tax info and account is disabled

All of your sold items are Disney characters. Listed as "Designed by NKJewels", and no licensing information provided.

Your shop announcement: "We are excited share our collection of the latest Disney characters with you."

Could it be the issue?

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