CraftYourArt
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Updated my Australian banking details and Etsy had an American address 55 Washington Street

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55 Washington Street, Suite 512, Brooklyn NewYork came up.  

I'm from Australia so don't know why this was saved as my address.

Also I don't understand why my VPN will not work when I need to use Etsy.  Not very secure. 

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givemeacrown
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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@CraftYourArt - From before 2016?  It might be that at some point some update has occurred in Etsy's backend and for some odd reason they've populated the billing address of some older shops with their own perhaps if they didn't have your address. 

I'm clutching at straws with that one but it is peculiar.

This article mentions them moving from that address in 2016: https://www.etsy.com/news/reimagining-our-headquarters

 

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EtchedinTimeLLC
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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That's Etsy's address.

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CraftYourArt
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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I tried to find Etsy address, and I can't find it anywhere.

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CraftYourArt
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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Is it?  Oh, ok.  I wonder why it came up as my home address for my banking details. 

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givemeacrown
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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Where was the address visible? In your Payment Settings > Address section?  I think that address is Etsy's old headquarters address.

How long have you had your shop?  I've had two shops for years and both show my own address.

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CraftYourArt
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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I've had the shop for ages and so I would have updated my bank details more than once but I don't ever remember Etsy's address coming up as an option.

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CraftYourArt
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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Where do you find Etsy's address listed?

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givemeacrown
Conversation Maker

Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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@CraftYourArt - From before 2016?  It might be that at some point some update has occurred in Etsy's backend and for some odd reason they've populated the billing address of some older shops with their own perhaps if they didn't have your address. 

I'm clutching at straws with that one but it is peculiar.

This article mentions them moving from that address in 2016: https://www.etsy.com/news/reimagining-our-headquarters

 

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CraftYourArt
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Re: Updated my Australian banking details and Etsy had an American address 55 Washington Street

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Thanks for that.  I've sent them a message.  I wish they had an online person you could talk to. 

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