AudaciousAttire
Conversation Maker

Updated Processing - shipping times and they are not reflected

So all my made to order listings (the bulk of them) reflect a 3 week processing time and I updated them to 4-6 weeks. I have contacted Etsy help twice. First time they said it will reflect the next day (yesterday) and they have not. Contacted help again and said there is nothing they can do except send an email when its fixed. (yah right, I have heard that before). 

So now my customers will see a 3 week turnaround time and this is MY problem? So Etsy is lying to the customers because they can never roll anything out (changes) and have them actually work?

Ridiculous.

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AudaciousAttire
Conversation Maker

Re: Updated Processing - shipping times and they are not reflected

AND just got a spam message asking to explain the problem in my messaging. 

 

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