Update Tax Info

[TheGrowingGrom]

I updated the tax information for my shop weeks ago. I was told by Etsy support that I could change my seller permit from my LLC, who I was the only owner/employee, to a DBA with a new seller permit under my SSN. I updated this information and provided the new seller permit. My account shows the information was verified however I am still stuck on vacation mode.  I was suppose to be contacted by someone on a financial team. I have not been contacted after sending many support requests. What should I do? 

[NanaLetha]

Every time you contact them you go to the bottom of help requests.

[TheGrowingGrom]

Yikes! So how long from the most current email should I expect to be contacted? Do you know if the callback request I have been seeing on these forums is real? 

[NanaLetha]

Yes, the call back option is real. Try it.