SayaBellStamps
Inspiration Seeker

Unable to view images through messages

I've been getting quite a few messages saying they are unable to open PDFs from Etsy messages. When clicked, it opens the "Uh oh!" page.
I believe it is just through the Etsy app but I have had multiple customers state they are unable to open the images within the past couple days.

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NanaLetha
Inspiration Maker

Re: Unable to view images through messages

Tell them to use a browser instead 

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