Unable to update Shipping Profile

[Lasaris]

As title it states it's unable to update a shipping profile when I'm changing processing times.

[NanaLetha]

Try a different browser.

[EtchTwentyEight]

I am also having this issue. It is only on delivery profiles that are set to a custom range of 1-2 weeks that I cannot make any changes too or duplicate. All other delivery profiles are working fine & I can make changes too. I have tried going onto the individual listings and editing that way but it just wont save.

I have 4 profiles each with 20 listings in so very time consuming to create new profiles and link each.

Etsy have no answer to help other than suggesting i delete my cookies etc. I have tried on many different PC's, iPads & other devices.

[RebeccasAix]

Hi I just tried something else, I edited the type of shipping from fixed price to free (than put it back) and then edited the despatch time to custom range of 1 - 2 weeks and it allowed me to save the profile.

[RebeccasAix]

Hi I agree clearing cookies does not help, and I have tried different browsers. What did work was that  I edited my postcode and then retyped it, then I edited the time to despatch.  It would only let me edit it to 5-7 days maximum and would not let me enter a custom range. It would however save this profile.  Not ideal as  I wanted to enter a despatch range of 1 -2 weeks. Come on Etsy please sort this out.