ReginaldSpleen
Conversation Maker

Unable to renew items until it has sold out

Before I send a support request off into the void I wondered if anyone else is having the same issue.

I'm not able to renew items in any volume. Usually I would keep at least a couple of each item available, but currently I am not able to increase the stock to more than one. If I try I get an error 'Something went wrong'.

Once an item has sold out I can renew it but only for one.

However if I completely open the listing I can adjust the 'amount' and that works.

 

Any ideas?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies
SVGRox
Conversation Maker

Re: Unable to renew items until it has sold out

Very strange, as usually before you renew a listing you should be able to edit and change any details like the amount for sale

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
ReginaldSpleen
Conversation Maker

Re: Unable to renew items until it has sold out

@SVGRox Yes, I can do it when editing the item, but not by ticking it on the listing page and just renewing. 

At least I CAN add stock even if it is fractionally long winded.

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.