I'm trying purchase an Etsy shipping label but after I click review, it just says failed to purchase. I've tried in the seller app several times and in a web browser. I closed out the window and started over and it still won't purchase. Need help please!
Same here. Hope Etsy doesn't ding our accounts for late shipments.
I'm in the US shipping to the US
Same.
Same - anyone know if they're working on getting this fixed soon (I need to get to the post office)?
Here in Australia I have had this message at the top of my open orders page for the last three days:
"We are currently experiencing technical issues and Australia Post labels are unavailable. We apologize for the inconvenience."
I got it to work on my phone.
I'm getting too old for this...lol. Another thing to get used to and not screw up
I'm having the same issue. Talked with Etsy Chat and they were less than helpful. Told me to pursue other options for shipping, but when I mentioned that I ship mostly letter envelopes and could not get tracking numbers for those (essentially the USPS will just put a stamp on it) they said it will affect my customer service scores for not including tracking. So I will either have late packages while I wait for them to fix, or have negative impact from no tracking numbers. There was not a timeframe for fixing the issue, either.
I was just able to get it to work on my laptop.
Any one else with this issue? When I go through the steps of getting a shipping label, click on it to purchase it, it throws and error message and I cannot get the label. Sigh.
yes, I'm getting a pop-up message "failed to purchase"
Last couple days, Etsy has been having all sorts of problems. People can't list, others were saying they couldn't print labels. I have seen nothing from Admin whether engineers are working on the problems and so forth. In another Thread, an Admin was tagged.
Anyone else having problem purchasing shipping labels today? I am in Canada shipping to US
Use pirateship … be sure to c/p tracking # into Etsy to complete the order!
I've not used Etsy Labels, and was planning to do so this year, but this kind of thing really gives me pause. Sellers cannot do their jobs if basic functions are not working. And there is no comment from Etsy; either to acknowledge glitches are going on, or the fact that engineering is working on a fix for those glitches.
I bought a label this morning…no problems.