Unable to print shipping labels

I'm trying purchase an Etsy shipping label but after I click review, it just says failed to purchase.  I've tried in the seller app several times and in a web browser. I closed out the window and started over and it still won't purchase. Need help please!

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Re: Unable to print shipping labels

Same here.  Hope Etsy doesn't ding our accounts for late shipments.

I'm in the US shipping to the US

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Re: Unable to print shipping labels

Same. 

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LegendaryStones
Conversation Maker

Re: Unable to print shipping labels

Same - anyone know if they're working on getting this fixed soon (I need to get to the post office)?

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Re: Unable to print shipping labels

Here in Australia I have had this message at the top of my open orders page for the last three days:

"We are currently experiencing technical issues and Australia Post labels are unavailable. We apologize for the inconvenience."

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Re: Unable to print shipping labels

I got it to work on my phone.

I'm getting too old for this...lol.  Another thing to get used to and not screw up

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JSDesignsCompany
Inspiration Seeker

Re: Unable to print shipping labels

I'm having the same issue.  Talked with Etsy Chat and they were less than helpful.  Told me to pursue other options for shipping, but when I mentioned that I ship mostly letter envelopes and could not get tracking numbers for those (essentially the USPS will just put a stamp on it) they said it will affect my customer service scores for not including tracking.  So I will either have late packages while I wait for them to fix, or have negative impact from no tracking numbers.  There was not a timeframe for fixing the issue, either.  

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Re: Unable to print shipping labels

I was just able to get it to work on my laptop.

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Unable to print shipping labels

Any one else with this issue?  When I go through the steps of getting a shipping label, click on it to purchase it, it throws and error message and I cannot get the label.  Sigh.

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RandomPaperEtc
Inspiration Seeker

Re: Unable to print shipping labels

yes, I'm getting a pop-up message "failed to purchase"

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ChillwolfArt
Conversation Maker

Re: Unable to print shipping labels

Last couple days, Etsy has been having all sorts of problems. People can't list, others were saying they couldn't print labels. I have seen nothing from Admin whether engineers are working on the problems and so forth. In another Thread, an Admin was tagged.

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brownmouse60
Inspiration Seeker

Problem purchasing shipping labels

Anyone else having problem purchasing shipping labels today? I am in Canada shipping to US

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TBQSC
Community Maker

Re: Unable to print shipping labels

Use pirateship … be sure to c/p tracking # into Etsy to complete the order!

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ChillwolfArt
Conversation Maker

Re: Unable to print shipping labels

I've not used Etsy Labels, and was planning to do so this year, but this kind of thing really gives me pause. Sellers cannot do their jobs if basic functions are not working. And there is no comment from Etsy; either to acknowledge glitches are going on, or the fact that engineering is working on a fix for those glitches.

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Re: Unable to print shipping labels

I bought a label this morning…no problems.

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