I'm trying to print packing slips for my orders but when I click 'Print Order(s)' it takes me to an error page which says I have followed a bad link and sends me back to Etsy's homepage.
Is anyone else experiencing this issue?
No problems here.
No problems. Try logging out and logging back in.
Seems to be working again now! How strange!
Haven't had this issue but for the first time (in about 4 years on Etsy), I clicked to print an order (packing slip) and it takes me to a blank screen. Have tried it yesterday and today but it just won't bring up the page to print. It's happening only on this one order - all other orders are printing properly.
Anyone had this issue/know a fix?
Let me guess...is this order going to Canada?
Is it going to Canada, and does it have a PST message and charge on it, if so it is wrong.
Etsy has a big bug with PST at the moment, it shouldn't be charged on overseas sales, and contrary to the message, you shouldn't be writing this on the outside - log a ticket with etsy, and ignore the message,
also let your customer know they should claim back the PST from Etsy
.... my message is even stranger, they say I have to put the message on, so they don't pay "zero" twice
You must write “CA$0.00 Provincial Sales Tax Paid” on your package. This helps ensure that your buyer won’t be charged PST twice.
Hi,
Yes - one order this week didn't have the sales tax message and printed fine. Three others have the message and I can't print the orders because when I click to print packing slip, it takes me to a blank screen. All others working and printing just fine. I reported it on Twitter yesterday and they promised to get back to me but orders are due for despatch
I had this problem today, and I'm looking for a solution. How did you resolve the problem?
I am having the same issue.
This has happened to all of my orders for the last 2 weeks. All shipping to states in the US.
I'm sorry to hear that. I was able to resolve the issue by changing my browser. My preferred browser is Duck Duck Go, but to print the packing slip and sales receipt I had to use Chrome.