Unable to find my postings using an iPad

When I post an item in my shop, I usually do a search (using my iPad) to make sure my posting comes up, and it always does. Today, I searched several and none showed up. However, I did the same search using my iPhone and I found all the listings. Etsy support told me that it must be a problem with my iPad and not an Etsy system issue. My concern is that many people do their shopping using an iPad and if there is a system issue with searching via an iPad, there will be many missed sales. Is anyone else having a problem finding their posted items using an iPad?

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DesertChains
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Re: Unable to find my postings using an iPad

Shouldn't make any difference in search results. Search results are determined on Etsy's side, not the user side (although your search history can affect Etsy's ranking).

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Re: Unable to find my postings using an iPad

Thank you for responding. It just doesn’t make sense to me that you can do the same exact search on two different devices and get different results (and not have your posting show up on one of them).

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Re: Unable to find my postings using an iPad

@SevenOrchards: With Etsy's "personalized search" it is very conceivable that the exact same search on the same device could produce different results each time, particularly if you did other searches or looked at other listings in between.

As to the same search on different devices, who is to say that one factor in assembling results is not the device. I see the search engine results logic as being something like this: other people who searched for 'blue widget' on an iPad also looked at pink aardvarks so we will include them in results for those searchers, but people on an iPhone (browser) also looked at orange pelicans however people on the iPhone app also looked at purple kangaroos so we will include the respective item in their search results. And oh yes, iPad users didn't actually buy blue widgets so we won't show them until page 202.

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MinnieMaudsAttic
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Re: Unable to find my postings using an iPad

@BagmakerSupply    I use both a desktop PC and an iPad and always get different search results on Etsy, Ebay and on the internet in general.  I share the PC with my partner but I’m the only one using the iPad so I assume that our different search histories affect what I’m seeing on each device.

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Re: Unable to find my postings using an iPad

Thank you all, Very helpful!

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