Vitrine
Post Crafter

Unable to edit shop

Jump to solution

When I click on 'Edit shop' nothing happens. I am unable to change the cover photo or re-arrange listings, etc. Is anyone else having this issue? Thanks.

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
1 Solution

Accepted Solutions

Re: Unable to edit shop

Jump to solution

Are you doing it from your shopfront or your dashboard?  I always click the pencil on my shop name at the bottom of the dashboard list.  So, whichever way you are trying, you could try the other way.  Could be a glitch though. 

View solution in original post

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
8 Replies

Re: Unable to edit shop

Jump to solution

Are you doing it from your shopfront or your dashboard?  I always click the pencil on my shop name at the bottom of the dashboard list.  So, whichever way you are trying, you could try the other way.  Could be a glitch though. 

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
Vitrine
Post Crafter

Re: Unable to edit shop

Jump to solution

Brilliant! Thanks so much. I was doing it from my shopfront (didn't work). So i checked my dashboard and did as you said. It's funny but I never noticed that pencil edit button there! Thanks again!

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
mypinkeraser
Inspiration Seeker

Re: Unable to edit shop

Jump to solution

I have tried both ways - through the dashboard and through the shopfront.  Neither are working!  I can't upload new photos or files.  Suggestions?

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Unable to edit shop

Jump to solution

@mypinkeraser: Are you trying to do this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)? It makes a difference as to possible causes and potential solutions, otherwise we have to guess.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
mypinkeraser
Inspiration Seeker

Re: Unable to edit shop

Jump to solution

I am on my desktop using Chrome.  Apple Monterey 12.5.1.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Unable to edit shop

Jump to solution

@mypinkeraser: There have been several other reports by Apple users of having issues but I do not believe that a solution or workaround has been posted. Perhaps one of your fellow Apple users will have some suggestions.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
mypinkeraser
Inspiration Seeker

Re: Unable to edit shop

Jump to solution

Thank you!

 

Translate to English There was a problem fetching the translation.
0 Likes
mypinkeraser
Inspiration Seeker

Re: Unable to edit shop

Jump to solution

It works now after I restarted my computer.  Strange thou...

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.