Unable to add a shop video

[BlueTaina]

Hi everyone,

I am trying to add a shop video but when I click the "Add video" button, absolutely nothing happens, as it that button is frozen. Everything else on that page works, except for that option.

Anyone has any idea what could be wrong?

Thanks!

[BagmakerSupply]

@BlueTaina:  Are you experiencing this using an Etsy app (on which operating system) or via mobile browser or desktop browser (which browser and operating system)?

[BlueTaina]

Thank you for answering :). I just noticed it was a bug with Chrome for whatever reason. I finally  managed to upload it using Safari.

Thanks again!

[MosaicsByAngel2024]

I don't understand why we can't use a YouTube link? I have a whole channel that corresponds with my shop.