1WoodArtist
Inspiration Seeker

Unable to add a listing on phone - core details section doesn't scroll

When trying to add a listing using the web interface on an Android phone running Chrome, the "core details" section pops up, but does not allow for scrolling of that section to be able to fill in all the parts. Without that section filled in, I am unable to even save the listing as a draft. Frustrating to not be able to create the listing from the phone (where the pictures are).

A work around is to create the listing first on a PC and fill in that section and save as draft. Then I can go into the phone and edit that listing and upload the pictures. Finish the listing on the PC.

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Re: Unable to add a listing on phone - core details section doesn't scroll

@1WoodArtist 

Why can't you just open a browser window on your phone? and use that instead of the app? 

Etsy is always Glitchy. I rarely use the App as I find it limited.

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1WoodArtist
Inspiration Seeker

Re: Unable to add a listing on phone - core details section doesn't scroll

I didn't use the app. I was in a browser window.

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Re: Unable to add a listing on phone - core details section doesn't scroll

It doesn't work that way either. I messaged Etsy month ago along with many other sellers and still core details frozen.

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Re: Unable to add a listing on phone - core details section doesn't scroll

Core details still not working, eh? This has been a problem for a while now. Multiple threads on this topic. The only way I have found to get around it is to copy or edit an old listing on my laptop then I go on my phone to edit the photos. Yes, it adds more time into the process but that's the only thing that is working for me.

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