Unable to access community posts

[ElizabethsLegacy]

When clicking community post links from Shop Manager, I always get this error, "This content may only be intended for Etsy Sellers. Log in to the Etsy Community Space. If you are still unable to access this content after logging in, then you do not have sufficient privileges to perform this action." 

Although I see similar issues reported in the technical forum, those are from last year and none recently. It looks like there was a prior issue that was resolved for most sellers, but it's not working for me. I don't remember when it last worked. Can an administrator please check?

thanks

[ModAngie · Accepted solution]

Thanks @ElizabethsLegacy for the report! During the implementation of our new process - requiring log in to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues. 

We believe we’ve fixed most of these issues as of today, and we apologize for any frustration this may have caused. Please refresh your login and you should be able to access all forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further. Many thanks again!

[ElizabethsLegacy]

I found that by going to the Help Center, using the Sign In button at the top of that page, then trying to paste in the community post link, it lets me see the post. Surely there's a way to make it work directly from the Shop Manager link, too, right?

[ElizabethsLegacy]

Thanks for the fix. Whatever the problem was, it's working now. Thank you.

[weekendjewelry1]

Don't laugh, it was just so cool to see "it's working now" (and a thankyou).  Something got fixed on a timely basis, yay!