Hi All,
Had an ongoing issue for a while now, with funds being held by Etsy. I was mid-divorce when I opened my shop and my name has legally changed, however my bank account was in my old name. I tried about 5 times to verify my bank account, it got verified once and then the funds bounced back to Etsy apparently. I contacted my bank and it wasn't a problem on their end.
I've now opened a new bank account in my business' legal name in Australia, and my own legal name and I've contacted Etsy support numerous times, however now I'm getting silence. It's still saying that my bank account verification is pending and I cannot upload another statement.
I have a Shopify site that is integrated with Etsy, however many buyers still like using Etsy to purchase and there is currently about $2000 AUD sitting there because of this issue, which makes running a small business incredibly difficult.
I've read some serious horror stories with other Australian businesses having the same problem, including one business who has had about $7000 withheld from them for 6 months and others who have never gotten paid. It's gotten to the point it's nearly frightened me into removing the shop and the integration between Shopify and Etsy and if it's not resolved shortly, I'll be doing just that.
Has anyone had a similar issue?
