Hello,
I've been trying to add a new product several times without success. I’ve cleared my browser cookies, logged out and back in, but I keep getting an error when trying to publish the listing.
The error code is: EutHGfp5VAZzW6o4Wo8wc9hGYK9b.
I also tried to save the product as a draft, but then I received another error:
Error code: EuUwB5rI2KmYEJn_IVs8vF-lzTb0.
Could someone from technical support please take a look?
This is a real issue for me as a seller, especially at a time when Etsy strongly encourages adding new listings and staying active in the marketplace.
Thank you in advance,
Check your listing for any red error notices that you need to update like attributes or it dropped something in the shipping area.
@IgiBee Etsy is not here in the forums. Tech support no longer comes here.
Check the listing over. Chances are something is not right. Spacing perhaps? Core details? Shipping profile?
It sounds like something is missing in the listing that is required.
If you are using the app, use a browser. Browser on phone or browser on laptop/computer. If using an IPad with Safari sometimes that has an issue with communication.
It is possibly your ISP is not working well with Etsy.
Or do you have robust security on your computer or phone? It might be malware or keylogging.